Please find here answers to our most frequently asked questions. If you can't find what you are looking for, please don't hesitate to contact us and we will be happy to help.
Does My Item Come In A Giftbox?
Yes, all items are carefully posted to you in either a jewellery box or pouch suitable for the item purchased.
Do You Provide A Ring Resizing Service?
We do not offer a ring resizing service at this time unless the order is a custom made ring for a specific size. If you are interested in a ring which may not be the right size for you then please get in touch as we can advise on the best course of action.
Do You Buy Gold & Unwanted Jewellery?
Yes we will consider buying gold and unwanted jewellery items you wish to sell. We are competitive on prices offered so don't hesitate to contact us for more details.
Can I Have My Jewellery Certified?
Yes, we can send precious gemstone jewellery to AnchorCert Gem Lab which is a centre of excellence for diamond gemstone and pearl identification. Also if an antique gold item does not have hallmarks wed can send it to the Birmingham assay office for hallmarks to be applied. Please note there is a fee for both services, please contact us for further information