Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
What types of jewellery does Hunters Fine Jewellery offer?
Hunters Fine Jewellery offers a wide selection of jewellery, including 925 sterling silver, assay-hallmarked yellow gold, and gemstone pieces. Our own-designed gold jewellery is assay-hallmarked and includes our unique mark, ensuring authenticity and quality. Our collections include contemporary designs featuring lab-grown gemstones and a curated range of pre-owned and new jewellery. Browse our collection here.
Does Hunters Fine Jewellery offer international shipping?
Yes, we offer international shipping with various currencies and destinations during checkout. For more details on shipping costs and delivery times, please visit our Shipping Policy.
What is the return policy at Hunters Fine Jewellery?
Our return policy ensures a hassle-free return process. For detailed terms and conditions, please visit our Refund Policy.
Does Hunters Fine Jewellery offer custom jewellery design services?
Yes, we provide bespoke jewellery design services. Whether you're looking for a unique piece or to reimagine a family heirloom, visit our Custom Made Jewellery page to learn more and get started.
Does Hunters Fine Jewellery buy or sell pre-owned jewellery?
Yes, we have a collection of pre-owned jewellery available for purchase and buy jewellery. To learn more about selling your pieces, please visit our Sell Your Unwanted Jewellery page or contact us directly.
Is Your Gold Jewellery Hallmarked?
Yes, all of our own-designed gold jewellery is assay-hallmarked and includes our unique mark, ensuring both authenticity and quality. Learn more about hallmarking and its importance on our Hallmarking Guide.
Do you offer jewellery repair services?
Yes, we offer jewellery repair services. Please contact us with a brief description of the repair needed and send images so we can provide you with a quotation.
How do I determine my ring size?
With our helpful guide, determining your ring size is easy. You can use a ring sizer or follow our instructions on the Ring Size Guide page to measure at home.
What kind of information can I find on the Hunters Fine Jewellery blog?
Our blog features a wide range of content, including jewellery care guides, historical insights, gemstone information, and tips for selling or collecting jewellery. You can also find helpful articles about buying jewellery and understanding hallmarking standards.
Are there any current offers at Hunters Fine Jewellery?
We currently offer free UK next-day delivery on all orders. Follow us on social media for the latest deals on our pre-owned and contemporary collections.
What payment methods does Hunters Fine Jewellery accept?
We accept major credit cards (Visa, Mastercard, American Express, etc.), PayPal, Apple Pay, Google Pay, Klarna interest-free split payments, and more. Full details on payment methods are available during checkout.
Can I sell unwanted jewellery at Hunters Fine Jewellery?
Yes, you can sell your unwanted jewellery to us. We buy gold, silver, and vintage and new pieces. Learn more about how to sell your jewellery on our Sell Unwanted Jewellery page.
How do I clean my jewellery safely?
Cleaning vintage jewellery requires care. We recommend using a soft cloth and avoiding harsh chemicals. For detailed cleaning instructions, visit our Jewellery Care Guide.
Do you offer part exchange for jewellery?
Yes, we offer part exchange on selected jewellery items. If you’re looking to upgrade or exchange a piece, contact us to discuss available options.
Is the jewellery at Hunters Fine Jewellery ethically sourced?
We are committed to ethical sourcing, particularly for our gold and pre-owned pieces. Learn more about our sourcing process on our About Us page.